Malin Thingvall

Malin Thingvall is an experienced Senior Customer Success Manager with a strong focus on customer experience (CX) and employee experience (EX) in various regions, including the Netherlands and the Nordics, at Freshworks from February to December 2024. Prior to that, Malin served as a Customer Success Manager for Marketing Cloud at Salesforce, focusing on customer adoption and onboarding in Northern EMEA, particularly Sweden, from June 2022 to January 2024. Malin's experience also includes roles at Align Technology as a Technical Support Specialist, where support for dental practices and labs was provided, and at Autodesk as a Customer Success Manager and Client Service Representative, driving activation and onboarding for customers in EMEA and APAC. Malin began a career in sales at Regus, handling customer inquiries and requests across multiple regions. Education was completed at Vittra from January 2004 to January 2010.