Arjen Akkerman

Arjen Akkerman is an experienced professional in product management, currently serving as Senior Product Manager at KPN since October 2011. Akkerman has held various roles at KPN, including Manager of Product Management & Proposition for Fixed Voice, UC, and Customer Experience solutions, as well as Portfolio Manager for Applications & Data, where responsibilities encompassed portfolio vision, strategic development, and go-to-market strategies. Previously, Akkerman worked as a Commercial Product Manager at Newtel Essence, managing the RightNow CRM / Oracle Service Cloud portfolio, and as Product Manager for CRM at KPN, overseeing RightNow CRM products. Earlier career experience includes roles as an Allround ICT-Designer and Hydrographic Surveyor at HAM Dredging. Akkerman holds a Bachelor's Degree in Hydrography from Amsterdam University of Applied Sciences and has pursued further education through NCOI Opleidingen and Transfergroep Rotterdam.