Shirley Boumans-Jasper

Shirley Boumans-Jasper serves as the Director of Customer Journeys & Communication at KPN since December 2022, while previously holding the position of Vice President of Development Transition & Operations in Cyber Security within the same company. Prior experience includes roles at T-Mobile Nederland, where responsibilities spanned from Manager of B2B Fixed Service Delivery & Transformation to Senior Program Manager for Commercial Migration B2B, and Agile Product Manager for B2B. Earlier career highlights include serving as Director for Teqcycle in the Benelux, overseeing successful take-back programs for mobile devices. Shirley's extensive background in supply chain management and logistics at T-Mobile further established proficiency in optimizing customer service processes. Educational qualifications include a degree in Business Administration from 1999 and various certifications in Lean-Agile practices and Product Management, reflecting a strong commitment to continuous professional development.