Darlene has been at Kraft Fluid Systems for 22 years, starting out as a Customer Service Representative, and over the last two years has worked as a Sr. Customer Service Representative. Her duties include direct customer service, supporting a territory manager and working closely with the Customer Service Supervisor.
Darlene earned a Bachelor of Arts degree from Cleveland State University. Additionally, she has participated in several training sessions related to her profession and is a member of Kraft’s Investment Committee and Kraft’s Charity Committee.
Current role
Senior Customer Services Representative (data Analysis) at Cupola Teleservices (Cupola)
Senior Customer Service Representative at Americold
Senior Customer Service Representative at NetNation
Senior Customer Service Representative at Heritage Bank Limited
Senior Customer Service Representative at VINCI Facilities