Deepa Abi currently serves as the Head of North America GBS at The Kraft Heinz Company, focusing on operations, service delivery, and continuous improvement. Prior to this role, Deepa Abi worked as an Independent Executive and held various leadership positions, including VP of Global Process and Digital Transformation at Warner Music Group and Senior Director of Enterprise Transformation at S&P Global Ratings. Deepa Abi has extensive experience in operational excellence and business transformation, having worked at organizations such as Genpact, Bristol-Myers Squibb, and Accenture. Educational qualifications include an MBA in Operations Management from XLRI Jamshedpur and additional advanced studies at Harvard Business School and UC Berkeley.
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