Dilip Arya is an experienced IT professional currently serving as a Senior Associate at Kroll since October 2019, where responsibilities include managing incidents, request tickets, mail configuration, and resolving network and application-related issues using the ServiceNow ticketing tool. Prior experience as a Service Desk Engineer at Allied Digital Services Limited involved handling user requests related to account modifications, software installations, and network access issues. Previous roles include Technical Support Executive at Teleperformance, where assistance was provided for Office product installations, and Technical Specialist at Cognus Technology Limited, focusing on antivirus installations and technical support. Dilip Arya holds a BCA in Computer and Information Sciences and a diploma in Computer Hardware and Networking from relevant institutions.
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