Shakira Ritchie

Collection Specialist & Financial Wellbeing Champion at Kroo

Shakira Ritchie has a diverse work experience spanning various industries. Shakira is currently working as a Collection Specialist & Financial Wellbeing Champion at Kroo Bank, a socially responsible bank. Prior to this, they worked as an SME Collections professional at Starling Bank. Shakira also gained experience in collections and recoveries as an agent at Zopa.

Earlier in their career, Shakira served as a Credit Controller at Fly Now Pay Later, a fintech payments company specializing in travel-related payments. Shakira also worked in a similar role at CCSCollect. Before venturing into the finance industry, Shakira worked as a Trainee Recruitment Consultant at pulsejobs.com, where they focused on recruiting teachers for short- or long-term contracts in schools.

Shakira's previous roles also include Customer Service Helpdesk at Capita, where they provided support to customers, and Passenger Service Agent at Gatwick Airport, where they checked in passengers for various airlines. Shakira began their career as an apprentice at South London Business Ltd, where they provided administrative support and gained experience in project management and business support.

Overall, Shakira Ritchie has a well-rounded work experience, showcasing their expertise in finance, customer service, recruitment, and administrative support.

Shakira Ritchie attended St Mary's Roman Catholic High School from 2005 to 2010, where they obtained their GCSE degree. Following that, from 2010 to 2012, they attended Croydon College, where they earned an NVQ level 3 in Business Management and Customer Service (Apprenticeship) in the field of Business Administration and Management, General.

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