Zahraa J.

Zahraa J. has a work experience that spans from 2018 to the present. Their most recent role is as a KYC Onboarding Specialist at Kroo starting in October 2022. Prior to that, they worked at Metro Bank (UK) from 2018 to 2021, holding two different positions. Zahraa first worked as a Fraud Customer Relations Specialist, where they managed fraud-related complaints, ensured proper processes were followed, and challenged outcomes when necessary. Zahraa then transitioned to the role of Multi-Skilled Customer Service Representative, providing high-level customer service, finding solutions, and managing posting restrictions.

Zahraa J. completed their Bachelor of Arts degree in History from King's College London between 2016 and 2019. In 2018, they briefly attended The University of British Columbia, although no degree or field of study information is available for that period.