Tatiana Fedenkova

Tatiana Fedenkova is a skilled professional with diverse experience in customer support and operations, currently serving as a Merchant Onboarding Specialist KYC at Nexi Group since May 2023. Previous roles include Business Operations Associate at Klarna Bank AB, where merchant support was a primary focus, and Kundendienstberater at AXA, specializing in health and life insurance consulting. Earlier experience includes providing support in the KYC process and managing overdraft at BNP Paribas, as well as functions as a Customer Support Officer and International Customer Service Representative. Tatiana holds a Bachelor's degree in Wirtschaftswissenschaften from Cologne University of Applied Sciences and a Diplom in Germanic Languages, Literatures, and Linguistics from the International Academy of Business and New Technologies.