Raj Bhairo

Raj Bhairo has over 15 years of work experience, with a focus on project management, client success, and service management. Raj is currently working as a Project Manager at KUBRA, where they have held multiple roles since 2021. Prior to that, they worked at WatServ as a Project Manager, contributing to organizational effectiveness and efficiency for Bombardier Aerospace and De Havilland Aircraft Canada.

Before joining WatServ, Raj worked at PAD Inc. as a Client Success Manager and Project Manager. Raj was recognized as an industry expert in client success and service management, with expertise in project management, strategic planning, and operational readiness. During their time at PAD Inc., Raj implemented special projects with strategic clients, partners, and vendors, resulting in revenue growth and a superior client experience.

Raj also gained significant experience at ITSP Inc., where they worked as a Project Manager. Raj specialized in implementing strategic IT projects, new product service introductions, and contract governance, collaborating with clients, partners, and vendors to ensure growth and excellent customer experience.

Early in their career, Raj worked at TELUS in various roles, including Client Success/Strategy Manager, Resource Manager, and Client Service Manager. In these roles, they were instrumental in implementing special projects, new product service introductions, and system changes, leading to revenue generation and operational readiness. Raj also managed workforce supply and demand forecasts, developed resource forecast models, and performed service management to maintain the health of enterprise client services and systems.

Overall, Raj Bhairo has a diverse background in project management, client success, service management, and operational readiness, making him a valuable asset to any organization.

Raj Bhairo has a background in Business Administration and Management from Seneca College. Additionally, they have studied Advanced Project Management at the same institution. Raj also attained an ITIL V3 certification from TELUS. Furthermore, in September 2022, they obtained a Certified ScrumMaster® (CSM®) certification from the Scrum Alliance.