Francis Madubuogu

Francis Madubuogu has a diverse work experience in the field of service measurement, analytics, and delivery. Francis currently holds the position of Head of Service Measurement & Analytics at Kuda since October 2021. Prior to that, they served as the Head of Service Delivery & Analytics at LEADWAY PENSURE PFA LIMITED from December 2019 to October 2021. Francis also worked as a Senior Data and Research Analyst at FirstBank from April 2018 to November 2019. Francis'searliest work experience includes being a Customer Care Consultant at First Bank of Nigeria Plc from July 2009 to July 2012.

Francis Madubuogu obtained a Bachelor's degree in Maritime Management Technology from Technology Jobs Update, where they studied from 2001 to 2005. Francis also holds several additional certifications in various areas such as Reporting & Analytics with Power BI, Machine Learning Using Python, TURN BIG DATA INTO COMPETITIVE ADVANTAGE, PRODUCT DEVELOPMENT & MANAGEMENT, BSI EN 9001:2015 Quality Management Systems Introduction & Implementation, and BSI EN ISO 19011:2011 Certified Internal Auditor. These certifications were obtained between 2016 and 2018 from institutions such as dbrownconsulting, KPMG India, Maastricht School of Management, and Star Sapphire Training and Consulting.