Babatunde Yahaya

Babatunde Yahaya has worked in a variety of roles since 2012. Babatunde began their career as an Operations Officer at Gemstone Limited in 2012. In 2014, they moved to 9mobile as a Customer Support Specialist. In 2020, they joined Newedge Financials as a Quality Control Specialist. Most recently, in 2022, they became a Customer Success Associate at Nomba.

Babatunde Yahaya obtained a Bachelor's degree in Geography from Bayero University, Kano between 2006 and 2010. In addition, they completed a UN-CM Cordination Course in Peace Studies and Conflict Resolution from the United Nations Institute for Training and Research (UNITAR). Babatunde has also obtained several certifications from LinkedIn, including Critical Thinking, Developing Your Emotional Intelligence, Excel Essential Training (Office 365/Microsoft 365), Building Resilience, Learning Data Analytics, Creating Positive Conversations with Challenging Customers, Customer Service: Call Control Strategies, and Customer Service: Handling Abusive Customers. Additionally, they have obtained the McKinsey Forward Program from McKinsey & Company.