Nathaniel Bernard Aasan

Nathaniel Bernard Aasan has worked in the customer service industry since 2015. From 2015 to 2022, they worked at Ecobank Nigeria as an Agency Banking Support Officer and Customer Experience Officer/CO-ATM Custodian. Their responsibilities included acquiring, recruiting, onboarding POS Agents, activating dormant Agents, pushing transactions, providing POS support to Agents/Merchants, and deploying/retrieving Terminals. In 2022, they began working at Nomba as a POS Operations/Back End & Field Support Associate. Their responsibilities included terminal repairs, diagnosing and repairing faulty Terminals (software & hardware issues), performing terminal testing, configuration and deployment to Agents, merchants and state offices, and liaising with the Sales team to carry out retrieval of faulty Terminals for repairs. Nathaniel also worked at Outsource Global as a Customer Support Professional.

Nathaniel Bernard Aasan has an educational background in economics and computer engineering technology/technician. Nathaniel obtained a Bsc in Economics from the University of Abuja and an Associate's degree from Dorben Polytechnic Bwari, Abuja. Nathaniel also has certifications in Jobberman Soft-Skills Training (obtained in January 2021 from Jobberman Nigeria), Fundamental of Digital Market (obtained in July 2020 from Google EMEA, The Open University, and IAB Europe), and Monitoring & Evaluation Fundamentals (obtained in August 2014 from John Hopkins Bloomberg School of Public Health and USAID).