Priyanka Pal

Priyanka Pal is a seasoned professional with experience in operational and customer care roles. Currently serving as a Senior Operational Specialist at Kuehne+Nagel since November 2021, Priyanka previously worked at Federal Express Corporation (FedEx) from February 2020 to October 2021 as a Customer Care Representative, where responsibilities included managing client communication through calls and emails, addressing process escalations, and executing service recoveries. Priyanka holds a Master of Business Administration (MBA) in Accounting and Finance from the ITM Group of Institutions, completed between 2015 and 2018.