Vishal Misal

Vishal Misal is a Team Lead for Customer Delight at Kuku FM. Prior to this, they worked as a Senior Assistant for Patient Care Service at Fortis Healthcare from March 2020 to January 2021. Before that, Vishal was a Customer Relationship Executive at FRR Forex PVT LTD from July 2019 to March 2020 and a Senior Customer Service Executive at Anjalee Enterprises from November 2018 to May 2019.

In their previous roles, Vishal was responsible for coordinating with sales and operations for Corporates in Foreign exchange, leading cash encashment and corporate card activation, and resolving issues in services provided to corporate. Vishal also handled retail leads and provided Forex service to end users. At Anjalee Enterprises, Vishal was responsible for verifying data with clients, preparing daily workloads for staff, dealing with and resolving problems and issues, implementing new initiatives, and mentoring and training up junior and new staff. Vishal was also involved in the recruitment of new staff and verifying the final reports of the same for the submission of the reports in GIC Housing Finance Ltd., for the further Housing loan procedure.

Vishal has a track record of delivering results with deadlines. Vishal is currently a Team Lead for Customer Delight at Kuku FM.

Vishal Misal completed a Bachelor of Mass Media in Advertising from Tilak College of Science and Commerce. Vishal also holds an H.S.C in Science from Swami Vivekanand Junior College Maharashtra Board, and an S.S.C from Asp convent English school Maharashtra Board.

They work with Miloni Hariya - Customer Delight - Calling, Shefna Baig - Customer Delight, and Nikita Kapoor - Customer Delight - Social Channels. Some individuals on their team include Ravi Ranjan - Customer Delight, Ehtesham Alam - Customer Delight, and Sanil Sharma - Customer Delight. Vishal Misal reports to Parth Salujha, Customer Delight.