Brigitte Korchia

Brigitte Korchia has extensive experience in the travel and tourism industry, currently serving as Directrice des agences et call center BtoC at Groupe Kuoni France since April 2009. In this role, Brigitte oversees the commercial development of a retail network with a portfolio valued at 30 million euros and manages a team of 40, including 17 managers. Key responsibilities include sales analysis, team leadership, and cultivating relationships with corporate decision-makers to establish employee offers. Previously, Brigitte held roles such as Responsable call center BtoC at Groupe Kuoni and Superviseur Call center BtoC at Jet Tours, focusing on team management, sales enhancement, and client satisfaction. Earlier experience includes working at American Express, where Brigitte advanced from Agent de réservation to Responsable commerciale clients PMI/PME, emphasizing client relationship management and quality assurance. Brigitte holds a BTS degree in Tourism from EPH, obtained between 1990 and 1992.