Julie McQuade

Head Of Operations at Kura (CS) Ltd.

Julie McQuade has a wealth of experience in various roles within the customer service industry. Julie has worked at Kura (CS) Ltd since February 2013, where Julie currently holds the position of Head of Operations and has also served in roles such as Client Delivery Leader, Business Development Manager, and Operations Manager. Julie's expertise lies in Customer Care, Small Business, Customer Service & Sales. Prior to this, Julie was a Customer Service Representative at esure Group and GSPC, where Julie excelled in providing excellent service to customers and clients. Throughout their career, Julie has demonstrated strong leadership skills and a dedication to delivering exceptional customer experiences.

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Timeline

  • Head Of Operations

    May 1, 2024 - present

  • Client Delivery Leader

    October, 2022

  • Customer Experience Leader

    July, 2022

  • Business Development Manager

    May, 2022

  • Operations Manager

    July, 2019

  • GRAD Manager

    August, 2018

  • Customer Care Manager

    January, 2017

  • Customer Care Executive

    October, 2014

  • Utilities Customer Service Representative

    August, 2013

  • Inbound Customer Service Representative

    February, 2013

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