Nikitha Jp

Nikitha JP is a Senior IT Management System Analyst at Kuwait Petroleum Corporation, with experience since December 2015 in managing SLA compliance, break-fix duties, and project development for network enhancement. Notable skills include customer service and team building, which facilitate effective collaboration with clients and colleagues. Prior to this role, Nikitha worked as a Network Engineer at TCS from August 2012 to September 2013, focusing on maintenance, support, trouble resolution, and SLA management in enterprise LAN and MAN environments. Educational qualifications include a Master’s Degree in Computer Science and Engineering from SRM (2012-2014) and a Bachelor’s Degree in Computer Science from Idhya Women’s Engineering College (2008-2012).