Karen Lai is a Customer Success Lead at Reap since February 2021, bringing extensive experience from previous roles as Studio Manager and Assistant Studio Manager at U Time Fitness Studios. Prior to that, Karen served as an Educator at lululemon and briefly worked as a Flight Attendant for Cathay Pacific Airways. Karen holds a Bachelor of Arts with Honors in Fashion and Textiles Marketing from The Hong Kong Polytechnic University, graduated in 2017.
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