Shelby Ruland

Shelby Ruland is a dedicated professional with extensive experience in training and operations within the retail sector. Currently a Product Specialist at KWI since October 2022, Shelby is responsible for planning and delivering customer training, assisting in operational goal achievement, and conducting software demonstrations in collaboration with the sales team. Prior to this, Shelby served as a District Training Manager at Signet Jewelers, where oversight of training and development for store teams was key, working closely with store managers to enhance performance. Additionally, Shelby held the position of Store Manager at Signet Jewelers, excelling in operations management, team leadership, and piloting new technologies. Early career experience includes a role as a Key Sales Associate at Zale. Shelby holds a Bachelor's degree in Business Administration and Management from Western Governors University, completed in 2022.