Azubuike Udutchay

Azubuike Udutchay has worked in various customer service roles since 2012. In 2012, they worked as a Customer Service Executive for CNSSL: Communication Network Support Service Limited. In 2018, they began working as a Customer Experience Supervisor for INTERCAB, where they managed large amounts of incoming phone calls, generated sales leads, identified and assessed customers' needs to achieve satisfaction, built sustainable relationships and trust with customer accounts through open and interactive communication, provided accurate, valid and complete information, and attracted potential customers by marketing, answering products and service questions, inspection of clients documents and education of new clients. In 2020, they joined Kwik as an Order Manager, Operations, where they monitored and evaluated all order issues, developed, managed and administered service management best practices, communicated and facilitated service operations and maintained clients' expectations, and provided and improved relationship gaps in business and service delivery.

Azubuike Udutchay attended the University of Lagos from 2003 to 2008, where they earned a Bachelor of Arts (BA) in Drama and Dramatics/Theatre Arts, General, as well as a BA in Theatre Arts.