Tom Fry

Product and Operations Director at KYND

Tom Fry has a diverse work experience spanning multiple industries and roles. Tom began their career in 2006 as a Product Manager & Account Executive at Cheers International Telecom, where they focused on securing voice call minutes and leading the growth strategy of the Premium Rate Services department. Tom then moved on to Garlik in 2008, first as a Marketing Executive and later as a Product Marketing Manager. At Garlik, Tom was responsible for exploring opportunities with business partners, improving user experience and engagement, and creating marketing collateral to encourage product utilization.

In 2012, Tom joined Experian as a Product Manager, where they formulated product development roadmaps, communicated strategy to senior management, and implemented new frameworks for in-market testing. Later, they became a Product Innovation Manager at Experian, creating an innovation pipeline of new product concepts and overseeing ideation sessions with customers and experts.

Tom's next role was at Decision Tech in 2016, where they served as a New Product Manager. Tom was tasked with identifying new product opportunities, leading design sprints and prototyping, and bringing minimum viable products to market.

In 2017, Tom joined Byrd & Shott as a Director, and simultaneously became the Head of Product and Delivery at Endell. In both companies, they were responsible for overseeing product and project delivery.

Most recently, Tom worked at KYND, starting in 2018 as the Head of Product and Operations and later transitioning to the role of Product and Operations Director. In this position, they played a key role in shaping product and operational strategies for the company.

Throughout their career, Tom has demonstrated skills such as strategic planning, product development, project management, market research, and marketing. Tom has consistently shown a strong focus on delivering value to customers and driving growth for businesses.

Tom Fry completed their education at the University of Nottingham from 1999 to 2004, where they earned a Bachelor of Science (BSc) degree in Psychology. Prior to attending university, they studied at St Paul's School in Barnes, London from 1989 to 1999. No specific degree or field of study was mentioned for their time at St Paul's School. In addition to their formal education, Tom Fry obtained a certification in "Leading Strategic Innovation in Organizations" from Coursera in April 2013.

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Previous companies

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Timeline

  • Product and Operations Director

    April, 2021 - present

  • Head Of Product and Operations

    October, 2018