Nigel Bragg

Nigel Bragg is a seasoned IT professional with over 19 years of experience in various roles focused on IT support and operations. Currently serving as the Global IT Support Manager at Kynetec since July 2017, Nigel assists the CTO in budget planning and the long-term vision for IT operations. Previously, Nigel was the IT Service Support Manager at BCA Marketplace plc, where a restructuring of the support team was implemented to effectively manage a backlog of unassigned tickets. Nigel's earlier role as IT Operations Manager at CIPD involved overseeing the IT Operations team, setting objectives, and conducting performance reviews. Nigel's technical expertise spans several positions, including senior roles in IT infrastructure and helpdesk support, demonstrating a strong foundation in system administration and project management. Education credentials include ITIL v3 certification, an APM introductory Certificate in Project Management, and multiple training programs in management and recruitment.