Julie Fairchild

Julie Fairchild is an experienced professional with over two decades in customer service and relations within the healthcare sector. Currently serving as a Customer Care Team Lead at L.A. Care Health Plan since February 2023, Julie has previously held positions such as Provider Relations Specialist at WellCare Health Plans and Customer Service Team Lead at The Jacobson Group. Notably, Julie's extensive background includes supervisory roles overseeing claims customer service at SCAN Health Plan and managing quality assurance and customer satisfaction at Memorial Healthcare. With a proven track record in project management and training, including experience as a company trainer and super user for the iKA system, Julie demonstrates a strong commitment to enhancing service quality and operational efficiency.