Carissa Hay currently serves as a Critical Care Recruitment Ambassador at Health New Zealand | Te Whatu Ora, focusing on developing strategies and marketing campaigns to attract Critical Care workers for ICU initiatives in the South Island. Previous experience includes positions as a Talent Acquisition Business Partner at Fletcher Construction, Senior Recruitment Advisor at Ombudsman New Zealand, and Recruitment Business Partner at Hapaitia. Carissa has extensive recruitment experience across various roles and industries, including firefighting and emergency services, as well as government sectors. Educational qualifications include multiple certificates in adult teaching, e-learning facilitation, accountancy, and business administration, alongside a background in hairdressing.