Thiago Zawadzki

Thiago Zawadzki is an experienced professional in customer experience, service, and business development within the home appliance and technical support sectors. Currently serving as Head of Customer Experience & Service at La Cuisine International since June 2022, Thiago previously held the position of Head of After Sales Service at Liebherr Appliances, where responsibilities included customer service and technical support for multiple regions, management of the Spare Parts department, and training for service partners. A notable achievement includes the successful transformation of the spare parts distribution model in North America. Thiago's career also features roles in after sales coordination and technical supervision at LOFRA Sud America, underscoring a robust background in service management, training, and product support. Thiago holds a degree in Business Administration from ESIC Business & Marketing School and a technical degree in Mechatronics from Pontifícia Universidade Católica do Paraná.