Lai Shan Y.

Lai Shan Y. is an experienced personal assistant and counsellor with a diverse background in administrative support and mental health services. Currently serving as a Personal Assistant to the UK Recruitment Director and Exec, and Interim, and Senior Appointments Director at La Fosse since August 2022, Lai provides comprehensive administrative and diary management. Previous roles include being a Personal Assistant to the CFO, where Lai played a significant role in the company's transition to employee ownership, and serving as an Executive Assistant to the Chief Executive at SPANA, managing multi-time zone support, HR responsibilities, and various executive functions. Earlier experience includes positions at the British Heart Foundation and the Royal Society of Medicine, focusing on diary management, financial processes, and project management. Additionally, Lai has extensive counselling experience, having worked with bereavement clients and inmates, as well as children using art and play therapy. Educational qualifications include a BA (Hons) in Business Studies from the University of Greenwich and a Diploma in Person-Centred Counselling from Lewisham College.