Alessia Ballini

Alessia Ballini is a skilled professional with extensive experience in customer care, merchandise planning, social media management, and digital marketing. Currently serving as a Customer Care Specialist at La Marzocco since December 2022, Alessia previously worked as a Merchandise Planner for Prada Group, managing accessories planning for Japan, Korea, and South Asia. Earlier roles include Social Media & Event Manager at Vinitaly International, Digital Marketing Manager at the Italian Cultural Institute in Osaka, and various positions related to event management and academic support. Alessia holds a Master's degree in Oriental Languages and a Master's degree in Global Marketing, Communication & Made in Italy, complemented by language proficiency developed during a study abroad program in Japan.