Elisabeth Brion - Connan

Digital Customer Journey And Online Assistance Manager at Le Groupe La Poste

Elisabeth Brion - Connan is an experienced digital customer journey and online assistance manager at Le Groupe La Poste since March 2018, where management of a team of Product Owners includes a variety of digital tools such as Microsoft Dynamics and chatbots. Elisabeth previously held roles as a digital project manager focusing on campaign management and led cross-functional modernization projects. Prior experience includes serving as Director of Digital Content for Leguide.com, overseeing multicultural teams and the integration of web merchants across multiple countries, and as Director of Digital Content Operations at Shopzilla Europe, managing content operations for numerous shopping sites. Elisabeth's earlier roles encompassed product marketing and development at TPS and IBM France. Educational qualifications include an MBA from ESSEC Business School and a Master of Business Administration from Helsingin kauppakorkeakoulu.

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