Jacques IBEBE has extensive experience in quality management, operational excellence, and customer experience enhancement, particularly within the postal and telecommunications sectors. Currently serving as Référent Système d'Excellence I Lean Management at Le Groupe La Poste since September 2012, Jacques IBEBE focuses on improving production efficiency and operational excellence for internal clients. Previously, Jacques held roles including Responsable Amélioration Continue and Responsable Qualité at Pixmania, where significant contributions were made to enhance client satisfaction and operational efficiency. Earlier experience at Orange as a junior consultant involved ensuring customer satisfaction through strict quality control. Jacques IBEBE's educational background includes a specialized master's degree in Continuous Improvement Management from ECAM LaSalle and multiple training certifications in operational excellence and managerial development.
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