Yasemin Kennedie Koçak

Yasemin Kennedie Koçak is a highly skilled professional with extensive experience in customer engagement, CRM systems, and market analysis within the pharmaceutical industry. Currently serving as a Global Customer Engagement Analyst at Laboratoires Théa, Yasemin supports OTC focused countries with Salesforce-based CRM programs and collaborates with stakeholders to implement new requirements. Prior roles include CRM - SFE & Logistics Supervisor at Théa Pharma, where responsibilities included administering the CRM system and leading technical enhancements, and Market Analysis and Reporting Specialist at Abdi Ibrahim Pharmaceuticals, focusing on market insights and research coordination. Yasemin holds a Bachelor's degree in Statistics from Mimar Sinan University of Fine Arts and has additional education in Statistics from Università degli Studi della Calabria.