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Sarah Smith-Brady

Senior Manager, Customer Experience at Ladder

Sarah Smith-Brady has a diverse professional background in customer service operations, managing teams, providing expert advice in various fields, and coordinating regional education and support programs. Sarah has experience in managing customer service operations at Research Square Company and American Journal Experts, as well as working as a Spanish Lecturer at the University of Pennsylvania. Sarah holds a BA in Hispanic Studies and Secondary Education from William & Mary, and an MA in Hispanic Studies from the University of Pennsylvania.

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