Louise Gouteyron

Louise Gouteyron is an experienced professional with a robust background in customer relations and after-sales management. Currently serving as After Sales Manager at LAFRETO since September 2016, Louise Gouteyron is responsible for addressing client expectations, managing complaints, ensuring product restoration, and overseeing the after-sales service team. Prior experience includes roles as Export Manager at Nowatt Lighting, Guest Relations at Mandarin Oriental Hotel Group, Head Receptionist and Restaurant Coordinator at Marcus Wareing Restaurants Ltd., Receptionist at Gordon Ramsay Holdings, and Chef de Rang at Aubergine restaurant. Each position has contributed to a strong foundation in guest relations, team leadership, and operational management in both hospitality and customer service sectors.