Chris Wales

Chris Wales is an experienced Technology Experience Manager currently employed at Laing O'Rourke since February 2023. Prior to this role, Chris took a career break from April 2021 to March 2023 to pursue personal life goals and projects. Chris has a long tenure at Johnson Controls from June 1992 to April 2021, where key positions included Director of End User Services Strategy & Architecture, responsible for leading a global team to enhance technology services for over 100,000 employees, and Director of End User Services, involved in establishing a global organization post-IT transformation. Notable achievements across various roles include managing significant budgets, implementing standardized service delivery models, and leading compliance initiatives. Chris's career began at Whirlpool (UK) Ltd, serving as a Customer Service Specialist. Chris holds educational credentials from The Open University, acquired between 1994 and 1996.