Joshua McPhail

Joshua McPhail is a seasoned professional in the field of software development and machine learning, currently serving as Director of Solutions at Laivly since July 2021. With extensive experience leading teams of Machine Learning Engineers, Joshua has effectively managed Agile workflows, collaborated with product management on machine learning functionalities, and contributed to the design of proprietary tools focused on agent-assist capabilities. Previous roles include Lead Software Developer in Machine Learning at 24-7 Intouch and Software Engineer at Sightline Innovation Inc, where Joshua was instrumental in developing customer solutions and managing technical projects. Joshua holds a Bachelor of Science in Computer Engineering from the University of Manitoba.