Lake Macquarie City Council
Hellen Cross is a highly experienced Geographic Information System (GIS) professional currently serving as the Geographic Information System Administrator at Lake Macquarie City Council since November 2019, overseeing GIS systems and governance for over 1000 users. Previous roles include Spatial Data Officer, where responsibilities encompassed the maintenance of GIS databases and the production of quality maps, and Geographic Information Systems Officer at Singleton Council, focusing on land and property databases and mapping for internal and external clients. Hellen's early experience includes positions as a GIS Technician at Syscon and Data Acquisition Officer at Ausgrid, alongside roles in customer service at Commonwealth Bank. Educational qualifications include multiple certificates in Business Administration and Information Technology from TAFE NSW.