Charles Owens

Charles Owens has extensive experience in the technology and customer success sectors, currently serving as an Enterprise Solutions Architect and Team Manager for Americas Customer Success at Lakeside Software since April 2016. Prior to this, Charles held various roles at Louis Vuitton, including Operations Specialist and Senior Service Technician, where responsibilities included generating service desk metrics reports and providing IT support across the Americas. Earlier experience includes positions as a Technician/Developer at HigherGround, Inc. and Equature, where Charles contributed to software development and supported customer-facing technology solutions.