Angela Flack MBA CPHQ HACP LSSGB has a comprehensive background in risk management, compliance, patient safety, and quality improvement. Angela is currently serving as the Director of Risk, Compliance, and Patient Safety at Lakewood Ranch Medical Center, where they are responsible for evaluating and addressing organizational issues and minimizing potential sources of loss. Prior to this, Angela worked as the Regional Director of Quality/Risk Management at KPC Health, overseeing clinical performance, medical outcomes, and accreditation activities. Angela also served as the Director of Quality, Risk, Performance Improvement, Infection Prevention, and Patient Relations at AHMC Greater El Monte Community Hospital, where they implemented a comprehensive quality and risk improvement program. Angela has held various managerial roles in quality management and accreditation at institutions such as CHA Hollywood Presbyterian Medical Center, Loma Linda University Medical Center Murrieta, Southwest Healthcare System, and Corona Regional Medical Center. Angela'sexpertise in these areas makes their a valuable asset to any healthcare organization.
Angela Flack holds a Master of Business Administration (MBA) degree in Health/Health Care Administration/Management from California Coast University, which they obtained between 2017 and 2018. Prior to that, they completed their Bachelor of Science in Health Care Administration from the same institution, spanning from 2010 to 2012. In terms of additional certifications, they have achieved the following: Healthcare Accreditation Certified Professional from CIHQ - Center for Improvement in Healthcare Quality in September 2022, Healthcare Provider (BLS) Adult, Child and Infant CPR/AED from ProTrainings in May 2021, Lean Six Sigma Green Belt from GoLeanSixSigma.com in June 2014, Certified Professional Healthcare Quality (CPHQ) from the Healthcare Quality Certification Board in October 2008, and Certified Professional in Healthcare Quality (CPHQ) from the National Association for Healthcare Quality (NAHQ) in October 2008.
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