Renu Dahiya

Customer Experience Manager at Lakmé Lever Pvt. Ltd.

Renu Dahiya is a Customer Experience Manager at Lakmé Lever Pvt. Ltd. since April 2019. Prior to this role, Renu worked as a Store Manager at airtel from April 2017 to April 2019 and as a Process Trainer at AEGIS BPO SERVICES (GURGAON) LIMITED from June 2016 to April 2017. Renu holds an MBA in HR and Finance from Maharshi Dayanand University, earned between 2014 and 2016, and a Bachelor of Business Administration (BBA) in Business Administration and Management, General from the same university between 2011 and 2014.

Location

Gurgaon, India

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Lakmé Lever Pvt. Ltd.

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Lakmé Lever Pvt. Ltd (Lakmé Lever) is a 100% subsidiary of HUL. It operates India’s most trusted and leading chain of Lakmé Salons that offer expert services in hairstyling, skin, and beauty care. With nearly 40 years of experience and a footprint of over 450+ Lakmé Salons across 160 cities, Lakmé Salon has a deep understanding of the beauty and wellness industry. Lakmé Salon’s aim is to Beautify the Future by enabling consumers, employees, and partners to learn, grow and care for the planet and become the best version of themselves. Known for its innovative, customized, and result-oriented solutions across make-up, hair and skin services, Lakmé Salon brings the backstage expertise and experience of Lakmé Fashion Week to modern Indians through a team of over 5000+ highly trained professional stylists, presented in a unique Runway Secrets menu. Employees are offered individual development and growth plans based on their personal and professional goals. More than 300 entrepreneurs have partnered with Lakmé Lever as franchisees to own Lakmé Salons across the country. Lakmé Academy powered by Aptech, India’s leading vocational training organization, operates 140 academies and has trained over 50,000 students to become beauty professionals. With 55+ safety measures implemented across every touchpoint at every salon, Lakmé Salon has been voted SAFER THAN HOME by its customers and has witnessed an increase in its Net Promoter Score from 58% to 88%, despite the pandemic. Visit our Website: www.lakmeindia.com/lakme-salon/ Visit our Facebook Page: www.facebook.com/LakmeSalon


Headquarters

Mumbai, India

Employees

501-1,000

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