Lakmé Lever Pvt. Ltd.
Richa Walia has over a decade of professional experience in customer experience management, currently serving as the Customer Experience Manager at Lakme Lever since October 2010. Prior to this role, Richa worked as a Senior Field Executive at Majestic MRSS from August 2009 to September 2010 and as a Team Leader at Abacus Market Analytics (a division of IMRB International) from November 2007 to March 2009. Richa holds a Bachelor's Degree in Business/Commerce from Guru Jambheshwar University, earned between 2007 and 2010, and completed secondary education at St. Mary's School in New Delhi, India.
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Lakmé Lever Pvt. Ltd.
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Lakmé Lever Pvt. Ltd (Lakmé Lever) is a 100% subsidiary of HUL. It operates India’s most trusted and leading chain of Lakmé Salons that offer expert services in hairstyling, skin, and beauty care. With nearly 40 years of experience and a footprint of over 450+ Lakmé Salons across 160 cities, Lakmé Salon has a deep understanding of the beauty and wellness industry. Lakmé Salon’s aim is to Beautify the Future by enabling consumers, employees, and partners to learn, grow and care for the planet and become the best version of themselves. Known for its innovative, customized, and result-oriented solutions across make-up, hair and skin services, Lakmé Salon brings the backstage expertise and experience of Lakmé Fashion Week to modern Indians through a team of over 5000+ highly trained professional stylists, presented in a unique Runway Secrets menu. Employees are offered individual development and growth plans based on their personal and professional goals. More than 300 entrepreneurs have partnered with Lakmé Lever as franchisees to own Lakmé Salons across the country. Lakmé Academy powered by Aptech, India’s leading vocational training organization, operates 140 academies and has trained over 50,000 students to become beauty professionals. With 55+ safety measures implemented across every touchpoint at every salon, Lakmé Salon has been voted SAFER THAN HOME by its customers and has witnessed an increase in its Net Promoter Score from 58% to 88%, despite the pandemic. Visit our Website: www.lakmeindia.com/lakme-salon/ Visit our Facebook Page: www.facebook.com/LakmeSalon