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Løkke Engraf

Head Of Consumer Service And Sales Support at Lakrids by Bülow

Løkke Engraf has a diverse range of work experience in various industries. They started their career as a Freelance Communicator, where they were involved in event planning and marketing tasks for food organizations. They then worked as a Teacher at Pihl & Søn A/S and later at Johannesskolen. Løkke also had an internship at the Ministry of Education, where they were a Practitioner at the Agency for Internationalization and Higher Education. They then worked as an Executive Assistant and Development Consultant in Dragør Kommune, where they managed projects and coordinated events in the field of culture and tourism. Løkke then joined Copenhagen Airports A/S, where they held several roles including Coordinator, Head of Customer Service, and Senior Operations Specialist. In these positions, they focused on operational management, customer service strategies, and increasing customer satisfaction. Their most recent role was at Lakrids by Bülow, where they served as Head of Consumer Service and Sales Support. They built the department from scratch to meet the increased demand for online sales due to the pandemic.

Løkke Engraf's education history includes a Master of Arts degree in Learning and Innovative Change from Aalborg University, which was completed from 2010 to 2013. Løkke also pursued Project Management and Prince2 certification from Erhvervsakedemi Sjælland in 2013-2014. In addition, Løkke spent a period of time in 2011 at Beijing Normal University, Zhuhai to study Chinese language, learning, and culture. Prior to these, Løkke attended N. Zahles semnarium from 2005 to 2009, where they obtained a degree in teaching and specialized in Danish, social studies, physical education, and home economics. Moreover, they have acquired additional certifications, including Digital Lighthouses from SingularityU Nordic in 2018, Excel from Teknologisk Institut in 2017, and Prince 2 Foundation from Peak Consulting Group in 2013.

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Timeline

  • Head Of Consumer Service And Sales Support

    October, 2022 - present

  • Head Of Consumer Services

    August, 2021

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