Ken Vereen is an experienced IT professional currently serving as a User Support Specialist - Senior Engineer at LanceSoft, Inc. since November 2021, where responsibilities include installing, configuring, and promoting Windows/Server images across various regional servers while supporting IT systems and components. Previously, Ken operated as a System Engineer for Amdocs/MUB/Information Security under a contract, focusing on implementing and supporting Citrix and VMware solutions. Ken's experience also includes a role as a Senior Systems Specialist at Acentia, where the focus was on customer system needs in virtualization and network connectivity, and a position with the US Department of Defense. Ken holds a Bachelor of Science degree in Information Systems from Eastern Florida State College and a Microsoft certification (MCSE+IIS).