Shannon Deal

Shannon Doughty is a seasoned Sr. Systems Engineer with over 19 years of experience at Landstar, specializing in the integrity and uptime of business-critical web applications. Responsibilities include system administration for third-party software solutions, installation, configuration, and upgrades for on-premises and Azure applications, and providing 24/7 on-call support for infrastructure-related issues. Prior experience includes roles as Systems Engineer, Imaging Operator, and Sr. Support Technician, focusing on software support, network troubleshooting, and client assistance. Earlier career experience at New Horizons CLC involved setup and maintenance of training facilities and customer service management. Shannon Doughty holds an Associate in Science degree in Information Technology from Florida State College of Jacksonville.