Lanes & Planes GmbH is the Travel Management solution as Software-as-a-Service that truly maps all areas of the business travel in a digital way.

Software

Travel & Leisure

Lanes & Planes

Lanes & Planes' headquarters in Munich, Germany

Veit Blumschein

Deborah Bögel

Christopher Cole

Kerstin Gross

Roland C. von Seggern

Nadine Petersen

Falco Blumschein

Daniel Nolte

Annika Frauendorfer

The Customer Support and Success team at Lanes & Planes GmbH ensures seamless travel experiences by assisting users with their travel management needs and resolving any issues encountered. This team, comprising Customer Success Managers and Customer Support & Service Agents, focuses on enhancing customer satisfaction and fostering long-term client relationships through proactive support and personalized service.

Customer Support and Success

This department focuses on generating and nurturing leads to drive sales growth and enhance customer engagement.

Sales Development

This department is responsible for managing client accounts and ensuring satisfaction through effective communication and service.

Account Management

This department is responsible for providing assistance and support to customers in the hotel industry.

Customer Support Services

The Engineering Team at Lanes & Planes GmbH focuses on developing and maintaining the company's comprehensive Travel Management SaaS platform. Comprising a Senior Software Engineer, a Full-stack Developer, and a Senior Ruby On Rails Developer, the team ensures seamless, robust, and scalable digital solutions for all facets of business travel logistics.

Engineering Team

This department oversees the planning and execution of implementation projects, ensuring they align with organizational goals and client needs.

Lanes & Planes

Org chart

Teams

Customer Support and Success

Sales Development

Account Management

Customer Support Services

Engineering Team

Implementation Management

Offices

Lanes & Planes

Org chart

Teams

Customer Support and Success

Sales Development

Account Management

Customer Support Services

Engineering Team

Implementation Management

Offices

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