Langley Federal Credit Union
Kenneth Cooper is a Desktop Support Technician at Langley Federal Credit Union since April 2023, providing prompt and efficient support to end-users while resolving software, hardware, and network issues. Previous experience includes serving as a Technical Support Specialist at ibex from October 2019 to June 2020, where Kenneth focused on troubleshooting iOS devices and enhancing customer experience by addressing data connectivity issues. Additionally, Kenneth served in the United States Air Force from January 2009 to January 2015. Educational qualifications include a Bachelor of Science in Information Technology from Old Dominion University and an Associate of Science in Information Technology from Thomas Nelson Community College.
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