Micahl Thompson

Micahl Thompson is an experienced IT professional with extensive expertise in desktop support and technical support roles, currently serving as a Senior Desktop Support Technician at Langley Federal Credit Union since March 2020. In this role, Micahl has managed demand and supply planning for IT equipment, analyzed project requests, and trained new staff. Previous positions include Service Desk Analyst II at PRA Group and Technical Support Administrator at Chartway Federal Credit Union, where responsibilities included troubleshooting, project management, and mentoring team members. Micahl's career spans various companies and roles, demonstrating a strong background in IT support, training, and equipment management, backed by an Associate Degree in Information Technology-Web Design from Bryant & Stratton College.