Language Services Associates
Jennafer Humphreys is an experienced leader in Client Services & Contact Center Solutions. Jennafer currently holds the position of Director of Client Solutions at Language Services Associates. In their role, Jennafer oversees both the Client Experience team and the Customer On Boarding team to ensure client satisfaction and process improvement. Prior to this, Jennafer held various managerial positions at StayWell (formerly Krames StayWell) where Jennafer began as a call center representative and worked their way up to Manager of the Customer Experience team.
Language Services Associates
Established in 1991, LSA’s mission is to help people and companies survive and thrive in a global environment. Leading corporations across the globe depend on our language solutions to get the cultural support they need, while benefiting from the best customer service possible. As one of the largest and fastest-growing language services providers in the world, our employees and linguists know that what they do matters; together, we are making a difference in society through language. Every day, we help millions of non-English speakers overcome communication barriers, meet goals, build trust and grow as individuals. It is this passion for helping others that continues to drive our culture of service excellence, and that keeps clients coming back! We’re proud to fulfill the multicultural communication needs for thousands of clients worldwide, in over 230 languages, across virtually every industry. Our language solutions include telephone interpreting, translation and localization, video remote interpreting, face-to-face interpreting, sign language interpreting and language assessments.