Summer Sampedro

Summer Sampedro has extensive work experience in customer service and support roles. From 2003 to 2016, they worked at Coca-Cola Refreshments, where they held various positions including Customer Care Supervisor, Workforce Analyst, Customer Care Lead, and Customer Care/Inside Sales Representative. In 2016, they joined Lap of Love Veterinary Hospice as the VP of the Support Center.

Summer Sampedro has obtained a degree in Industrial Organizational Psychology from Southern New Hampshire University. Summer also holds a Certificate for Management and Supervision from the University of South Florida. Furthermore, they have completed a Certified Veterinary Assistant program from Gatlin Education. In addition to their formal education, Summer has obtained several certifications including the Process Improvement: Identifying and Eliminating Waste at Work and Home Workshop Badge from USF Corporate Training and Professional Education, the Designated Project Manager (Project Management for the non-Project Manager) Stack-A-Bull from USF Corporate Training and Professional Education, the USF Lean Six Sigma Yellow Belt Certification from USF Corporate Training and Professional Education, the Professional Certification in Trauma & Resilience from Florida State University, the Inclusive and Ethical Leadership Certificate from USF Corporate Training and Professional Education, the The Workplace and Personal Wellness Foundations Certificate from USF Corporate Training and Professional Education, the Talent Optimization Certificate from The Predictive Index, and the Diversity, Equity and Inclusion in the Workplace Certificate from USF Corporate Training and Professional Education.