Raymond Cruz has over 20 years of experience in technical and managerial roles within the IT and customer support sectors. Currently, Raymond serves as the Manager of Product and Customer Support at Laserfiche since September 2004, after progressing through positions including Sr Software Support Engineer and Software Support Engineer. Prior experience includes a role as Network Administrator at VFC in 2003 and Integrated Healthcare Communication from 1997 to 2001, along with a research analyst position at Philippine Air Lines from 1986 to 1993. Educational qualifications include a Master of Business Administration from Drucker School of Management (1991-1993) and an AB from De La Salle University (1980-1984).
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