Owen F. currently serves as an Associate Program Manager in Digital Customer Success at LastPass, starting in November 2024. Prior to this role, Owen F. was a Program Manager for Customer Success at Act-On Software, Inc. from May 2019 to March 2024, where responsibilities included leading customer engagement, educational programs, and cross-functional product launches, resulting in enhanced customer satisfaction, adoption, and retention. Earlier experiences include a position as a Software Developer at Prosper I.T Consulting in February 2019, freelance writing, and various roles in veterinary services from 2013 to 2017. Owen F. holds a Bachelor of Arts in Social Sciences from Portland State University and has completed training at The Tech Academy from 2018 to 2019.
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